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Refund & Return Policy

Please read these conditions carefully before using the neemax.in website.

No Refund & Exchange only, unless prescribed hereinafter.

Products are returnable within the applicable return window if you’ve received them in a condition that is physically damaged, has missing parts or accessories, defective or different from their description on the product detail page on this site.

Return will be processed only if:

  • It is determined that the product was not damaged while in your possession;
  • The product is not different from what was shipped to you;
  • The product is returned in original condition (with brand’s/manufacturer’s box, MRP tag intact, user manual, warranty card and all the accessories therein).

Products may not be eligible for return in some cases, including cases of buyer’s remorse such as incorrect model or color of product ordered or incorrect product ordered.

Products marked as “non-returnable” on the product detail page cannot be returned.

Additional information is not required to return an eligible order unless otherwise noted in the category specific policy.

Products may be eligible for replacement only if the same seller has the exact same item in stock.

If the replacement request is placed and the seller does not have the exact same product in stock, we will provide a refund.

Subject to the applicable law of Land, In No event, GCPL Company or any of the Directors, employees, Shareholders or other officers of the Company shall be liable to the user with respect to the use of the products, the contents and / or the materials ordered with this Invoice.

Note :

If you’ve received a non-returnable product in a damaged/defective condition, you can contact us (customercare@greenvist.com) within 5 days from the delivery of the product.